Actually, this SCREAMS of discrimination. To differentiate between Diabetic Neuropathy, and Peripheral Neuropathy is well, DUMB!!!

Even the judge said 'are you telling me you won't pay for Alan's inserts because he's NOT a diabetic?" and the insurance company said; "yes, don't blame us, blame medicare guidelines".

So, besides appealing, I am going to try and reach someone who writes the medicare guidelines and have them them say something to the effect:

"People with neuropathy (no matter what the reason), if their doctor says it's a medical necessity and they need custom shoes and custom orthotics, then this should be covered under Medicare (or some such wording).

I'm flying blind here, I know, but this will impact a lot of people who can only wear custom shoes. The only other recourse is a wheelchair.

And I find that very sad.

Take care,
Melody