HI Melody:

Sorry about your recent computer disaster. Do you have Spybot Search and Destroy on your computer? This is a free download and excellent. I have never had any trouble with it and it comes highly recommended. I learned about it on the car radio one day - this was from a local computer guru. I downloaded it after checking with some other people and it has been a really good thing.

The first time I ran it I got about 50 bad entries - the computer had been given to me by my son in law, whose teenage sons had a lot of bad stuff on it unknown to their father. Kids!!

Hope you get things straightened out.

Shirley H.

Alan and I went to bed with him apologizing and me trying to hit him over the head. I mean, how many times have I told him "there are scams, there are trojans, there is stuff on the internet that gives you viruses, so NEVER DOWNLOAD ANYTHING UNTIL YOU COME AND GET ME"

So after killing him, lol, I woke up and came on here. I was able to go to the right bottom of my system tray (I think it's called that), and I right clicked on the Winpro icon and exited it.
That took it away from the sys tray and I was able to come back on the internet. THANK GOODNESS FOR THAT. Then I immediately came here and found all your wonderful answers.

Today, after my turkey and low-cal-low fat, sugar free Sweet potato pie (without using any sweet potatoes!!!), I shall endeavor to rid myself of this Winpro thing.

If I do not succeed, I'll give you directions to where Alan will be living from now on.

love Melody

Hi, I use Spybot, Adaware, AVG, & Zonealarm which are all very good and free.
If you can't get rid of it, boot into safe mode [ press f8 repeately whilst starting up] either try to save any important info to disc media and download " system mechanic" in think it still has a 30 day fre trial [ fully functional ] and that has a great program for deleting crap, if your running XP try system restore, may be able to go back to another day when i was clean, if that works then run all anti virus programs, if all thats no chop well just reinstal your OS agian.
goog luck
Brian

Brian:

I love the way you talke "computer speak". It's like you believe i completely understood what you are saying.

I got as far as safe mode. That I can do. I did it. IT WORKED!!!!

Deleted that sucker off of my computer. Then it told me it successfully uninstalled Winpro but some files will have to be manually deleted.

I immediately called my computer genius of a son who said to me "don't touch anything else, that's for people who know what they are doing".

So I ran an anti-spy ware thing and it found the Win-pro.

I clicked on delete but I'm not sure if it got rid of the rest of the applications.

I will run a virus scan now.

I assume that because I have restarted my computer several times now, and there is no more WinPro stuff popping up, that I should be okay, right?

it's not in the system tray on the bottom right of my computer any more.

This is good right?

Imagine that, I'm almost 60 and I'm learning about spy ware.

Wow, can't imagine what I'll be learning when I'm 70.

thanks much.
Melody

Okay, something funny is going on here with my computer.

I can go see my e-mail and obviously, I can go on the internet.

But three times I tried to run my original anti-virus program. I have Verizon Online DSL and I use Internet Security Suite.

I periodically run the anti-virus scan program.

Well, I have tried to do this three times today. It starts the scan. It gets to number 767 and then it stops scanning. At least it appears to stop scanning. I timed it and I waited for 5 minutes. Is it normal for an anti-virus program to stop at a certain number and then continue scanning.

I have scanned before and this never happened.

any ideas??

thanks,
Melody

Still could be a bit of gunk left, what Operating System are you using ? [ like XP, Win 2000, win 98 ] if its XP, go to sytem tools [ click " all programs/ click Accesseries, run down to system tools then onto "System restore" and just follow the prompts.
If still in trouble i would download http://www.5star-shareware.com/Windo...-mechanic.html
Its free for 30 days, it gets rid of system junk, broken shortcuts, removes unwanted programs and a heap of other functions its a real good program and easy to use, it will work on all OS 's [ operating systems ].
I would use " CLEAN" "get rid of system junk", and "check uninstall software" for any remains of Win Pro, then down to "FIX" "fix registry problems", and "fix broken shortcuts".
Probably best to leave the rest of the programs until your son is there to guide you.
Give that a shot and then try your antivirus program again, if still no good download & install Adaware, Spybot search and destroy, AVG free or even the free trial of "AVG Pro"

You may have to stop running your online antivirus, just try it it see, might not have to stop running your own online one.
If you have to, just go to "add remove programs" in "control panel" find your program and uninstall it and then run the others and see what happens then, you can always go back to your own one if you like it better.
Its good to have Spyware Blaster [another freeby] installed all the time as it stops any spyware, browser hijackers, and other nasty pests from installing on you PC, it won't scan and clean, just prevents.http://majorgeeks.com/download2859.html
good luck

Brian:

After I did my last post in this thread, I went back to my Anti-virus program and ran the scan. It worked just fine. Didn't find any viruses. I have no idea why the previous time it stopped at the number 767. Maybe I just should have waited.
I guess my computer was just doing it's thing in its own way.

I cant' wait for my son to do anything because my son lives 3000 miles away, has Aspergers disorder and wouldn't get on a plane if you gave him a free ticket. But he is a computer genius. One time I was at my computer and I wanted to do an update on my windows (I have XP by the way).

I phoned my son (he was laying on his bed in his apartment in California). Do you know that he never got off the bed, never went over to his computer, he just guided me by closing his eyes and going throught the step by step program of updating the windows thing. AND BELIEVE ME, I WAS ON THE PHONE WITH HIM FOR AN HOUR, THERE WERE A LOT OF STEPS.

He would say "now go to this folder, on the upper right, you will see this, now double click this" After 10 minutes or so (and I thought he was sitting in front of his own computer), I asked him "you're doing this along with me, right??? on your own computer??" and he said "no, I'm lying on the bed".

I said "you're lying on the bed?? how do you know what I'm doing"? and he said "i'm picturing it in my mind". These aspergers are amazing in their computer expertise.

Now Brian, you mention go to Programs, Accessories and system restore. What will this do. Will I lose anything on my desktop, any information on my computer?

What exactly will this do? "OH THIS IS SO EXCITING, I FEEL LIKE I'M BACK IN SCHOOL LEARNING STUFF"

Thanks hon.

Oh by the way, the Lyrica is still doing its thing for Alan. He just went off to the gym. So hopefully, we might just have a shot here.

Melody