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-   -   I am going crazy trying to install this WiFi adaptor (https://www.neurotalk.org/computers-and-technology/159072-am-crazy-trying-install-wifi-adaptor.html)

MelodyL 10-13-2011 04:06 PM

I am going crazy trying to install this WiFi adaptor
 
Someone please put me out of my misery.

I even made a video to show you what happens when I try to install the cd.

I called up Netgear and the guy told me 'oh, it's your operating system, call up HP" DUH!!!! It's Windows XP and I don't think they help you anymore with XP

Whenever I put in the cd it bring up the Netgear screen. I am supposed to be able to click on the word SETUP and it should self install. It did nothing.

I rebooted in safe mode. Inserted CD, clicked on SETUP. It begins to install, and then hits me with an error message "Cannot access Windows Installer" or something to that effect.

I then went to Start, run, typed in SERVICES.MSC and found out my "Windows Installer had STOPPED.

So I clicked on STARTED

So it's running.

Oh, I also disabled my firewall. The netgear guy told me that might be the problem. It wasn't. It has everything to do with Windows Installer.

So if I re-boot in Safemode, it starts to install and then tells me I have a Windows Installer problem.

If I run it in normal mode, and put the cd in, it will not do any installation at all.

What can I do to install this WiFi cd thing.

Here's the video showing you

http://www.youtube.com/watch?v=GUrtivHrRcY

Jomar 10-13-2011 04:18 PM

what happens if you just plug in the adapter and skip the cd part?
anything?? new hardware found ??


ahh- check this service too--

[Dependencies

What service Windows Installer needs to function properly:

Remote Procedure Call (RPC) (H, M, P, T) ]
http://www.blackviper.com/wiki/Windows_Installer

this guy has a whole chart listed for services that need to be on or can be turned off to save some resources- I use the Safe list and it works nicely for me. you might want to check it out sometime-
http://www.blackviper.com/2008/05/19...onfigurations/


what happens if you try to plug adapter into the new computer? with no cd.??

Jomar 10-13-2011 04:35 PM

or

-which one did you get ?
http://support.netgear.com/app/produ...QXBSQnB1R2s%3D

http://support.netgear.com/app/home

http://support.netgear.com/app/answe...ail/a_id/13265

MelodyL 10-13-2011 04:38 PM

Quote:

Originally Posted by Jo*mar (Post 814592)
what happens if you just plug in the adapter and skip the cd part?
anything?? new hardware found ??


ahh- check this service too--

[Dependencies

What service Windows Installer needs to function properly:

Remote Procedure Call (RPC) (H, M, P, T) ]
http://www.blackviper.com/wiki/Windows_Installer

this guy has a whole chart listed for services that need to be on or can be turned off to save some resources- I use the Safe list and it works nicely for me. you might want to check it out sometime-
http://www.blackviper.com/2008/05/19...onfigurations/


what happens if you try to plug adapter into the new computer? with no cd.??



First, you can't plug in adaptor. You HAVE to do the cd thing first.

I'm going to read the links you provide. AFTER I EAT DINNER and go crazy.

Today is not the day I need to be doing all this computer stuff. I think my head will split.

my goodness, It was SO much easier back in the AOL days when all one needed to hear is "You've got mail"

Now they have virtual keyboards, virtual this, computerized interfaces,

I want to go and make a quilt.

I would be a very nice Amish housewife.

lol

Will get back to you later.

And thanks much

Melody

mrsD 10-13-2011 04:41 PM

Mel, can you go into control panel while that disc is in the player,
and see if it shows up as working?

I found this for Windows installer won't work:

http://www.softwaretipsandtricks.com...wont-work.html

It this does not fix it, Google more "windows installer XP won't work"...

Jomar 10-13-2011 04:44 PM

Is it a USB adapter?
just plug it in and see what happens. it won't break anything...either it will see what it is, or not, and then ask for the cd if it needs it..

MelodyL 10-13-2011 08:20 PM

Quote:

Originally Posted by Jo*mar (Post 814602)
Is it a USB adapter?
just plug it in and see what happens. it won't break anything...either it will see what it is, or not, and then ask for the cd if it needs it..

When you plug in the adaptor, a little pop up appears in the lower right of the screen and it says 'new hardware found" That's it, nothing else.

And I clicked on the link that Mrs. D gave, and I followed instructions PERFECTLY. Got it on video.

http://www.youtube.com/watch?v=sYdQeB4HT_s

I'm DOOMED!!!

lol

Melody
But I'll keep trying. Lots of people on the internet are having same issues. The thing in my case is that this is my old computer, and there is no modem attached so I can't have any verizon guy do a remote thing and take it over. The whole purpose was to have it become wi fi so I could have a wireless connection.

Oh brother.
lol

MelodyL 10-13-2011 08:32 PM

Quote:

Originally Posted by Jo*mar (Post 814602)
Is it a USB adapter?
just plug it in and see what happens. it won't break anything...either it will see what it is, or not, and then ask for the cd if it needs it..

I've been reading all the various solutions for this problem. I have a 64 bit processor for the XP computer.

This answer REALLY impressed me.
-----------------------------------------------
Start your computer in safe mode, and then register the Msiexec.exe file. To do this, follow these steps:
Click Start, and then click Turn off computer or Shut Down.
Select the Restart option, and then click OK, or click Restart.
Press F8 before the Windows splash screen appears.
On the Windows Advanced Option menu, use the arrow keys to select the Safe Mode option, and then press ENTER.
If you use a dual-boot or multiple-boot computer, select the appropriate operating system from the list that is displayed, and then press ENTER.
Log on to the computer.
Click Start, click Run, type msiexec /regserver in the Open text box, and then click OK.

Note For 64-bit operating systems, you also have to reregister the 64-bit MSI installer. To do this, click Start, click Run, type %windir%\Syswow64\Msiexec /regserver in the Open text box, and then click OK.

On 64-bit editions of the Windows operating system, 32-bit binaries are located in %systemroot%\SysWow64 folder. The 64-bit binaries are located in the %systemroot%\System32 folder.
Click Start, and then click Turn off computer or Shut Down.

------------------------------------------------------------------------

I was really getting excited because I actually understood the whole safe mode thing. Then it started to say you have to re-register the 64 bit msi installer, etc. etc. then I burst out laughing and said out loud.

Seriously????

lol

I'll get there

lol

MelodyL 10-13-2011 08:41 PM

Quote:

Originally Posted by Jo*mar (Post 814602)
Is it a USB adapter?
just plug it in and see what happens. it won't break anything...either it will see what it is, or not, and then ask for the cd if it needs it..

Well, I went to the Start, run and typed in a whole bunch of stuff to re-register and all I got for my trouble was a big pop up that told me "can't locate the file, you must be on the internet, blah blah blah.

I'm done. Returning it tomorrow to my local Radio Shack, getting my money and saving up for a another desktop. Don't need any bells and whistles.

One question.

Any NEW desktop that I might purchase (down a road), it will have Windows 7 naturally, but will it be WiFi capable, or will I have to go and buy this gadget yet again?

Thanks VERY much.

I now have a WiFi adaptor headache. I actually went into my kitchen, looked at my trays of sprouts and felt better.

lol

MelodyL 10-13-2011 09:06 PM

I have decided that I'm not going to waste any more energy trying to get my old computer to do anything.

When I have the money saved, I'm going to buy a notebook. From
Tigerdirect.com. I've bought stuff from them and everything worked fine.

Found this item.

I do not like touchpads. I gather (with the available usb ports), that I can hook up a mouse to this. It has dvd drive, and it's cheap. Not cheap enough for me yet, but SOMEDAY.

Check this one out.
http://www.tigerdirect.com/applicati...ku=P101-156200

I would just use it to go on the internet. If I could find something cheaper I'd buy it. But everything is over $200 so for the price, this one is as good as the others.

Maybe next year. Not now. But I'm tired of trying to figure out my old computer.

I'm going to put it to sleep.

lol

Melody

Jomar 10-13-2011 09:17 PM

I wonder how much the neighborhood computer guy would charge to open it up and put a wifi card inside & set it up for you?
Or set up the netgear usb ??
Or does he sell laptops and would make a trade/ deal with you for desktop *w/secure wiped hard drive..
Or does he sell routers & a cable that will reach from the modem to the old computer. *but then you'd have the cable on the floor or along the walls.

We actually had a computer cable running thru the hallway and dining room for many months before we got into the wifi stuff. LOL
Son had set up a old computer as a server and had a multiport network connected, so we all had cables running into the basement to that thing..

But yep a laptop or netbook should have wifi all included and ready to use.

MelodyL 10-13-2011 09:22 PM

Quote:

Originally Posted by Jo*mar (Post 814655)
I wonder how much the neighborhood computer guy would charge to open it up and put a wifi card inside & set it up for you?

$59.99. That's the first thing I asked him last week.

ROFL.

Jomar 10-13-2011 10:02 PM

Quote:

Originally Posted by Jo*mar (Post 814592)
ahh- check this service too--

[Dependencies = What service Windows Installer needs to function properly:


Remote Procedure Call (RPC) (H, M, P, T) ]
http://www.blackviper.com/wiki/Windows_Installer

I don't know if you saw this part that I added on to my other post.
the installer needs this RPC to be set on "started " or "automatic" also or it won't work.

but you might check to see if it is started or not & if is set on automatic in the services section.

MelodyL 10-13-2011 11:14 PM

Quote:

Originally Posted by Jo*mar (Post 814675)
I don't know if you saw this part that I added on to my other post.
the installer needs this RPC to be set on "started " or "automatic" also or it won't work.

but you might check to see if it is started or not & if is set on automatic in the services section.

Jo:

I clicked on the link, scrolled down to the info pertaining to XP.

Do not understand what I am supposed to do. There was a command given (looked like it was in Dos).

Why on earth do they make these things so complicated.

Gives me a big headache.

Thanks much

Melody

tkrik 10-14-2011 10:32 AM

I'm so glad I saw this. I was thinking of doing the same thing with my old desktop. I am now rethinking this. If you get it to work, let us know. I wonder if trying a different brand of adapter would work. Something like Belkin.

Jomar 10-14-2011 12:34 PM

How I get to the services section.

Settings
Control Panel
Administrative Tools
Services

mine is listed alphabetically
scroll down to the Remote Procedure Call (RPC) mine is set to started & automatic

while there double check the Windows Installer - mine is set to manual, but you could try setting it to automatic.

to change these double click the name and a pop up will come up and make the changes there.

then reboot and try the cd one more time???
back later errands to do...

MelodyL 10-14-2011 02:41 PM

Quote:

Originally Posted by tkrik (Post 814821)
I'm so glad I saw this. I was thinking of doing the same thing with my old desktop. I am now rethinking this. If you get it to work, let us know. I wonder if trying a different brand of adapter would work. Something like Belkin.

Nothing to do with the Netgear adaptor. It was the Windows Installer that is the PROBLEM!!!!

I brought it back this morning and got my $27 dollars back. Thank god.

On to bigger and better things.

lol, Melody

MelodyL 10-14-2011 02:44 PM

Quote:

Originally Posted by Jo*mar (Post 814840)
How I get to the services section.

Settings
Control Panel
Administrative Tools
Services

mine is listed alphabetically
scroll down to the Remote Procedure Call (RPC) mine is set to started & automatic

while there double check the Windows Installer - mine is set to manual, but you could try setting it to automatic.

to change these double click the name and a pop up will come up and make the changes there.

then reboot and try the cd one more time???
back later errands to do...

I did exactlfy that, and more. Didn't work.

That's why I brought it back this morning. When something isn't fun anymore, I don't want to do it. That was not fun.

I like a challenge, believe me, but my old computer is about 7 years old, has had more viruses than I care to think about. I spent more time with the Verizon online guys (I bet one of THEM corrupted my Windows Installer!!!)

They were always doing stuff to get rid of viruses.

Anyway, over and done with the adaptor.

But at least I learned about Windows Installer, how important it is, where to find Services, etc.

See? I learned!!!!

lol

Melody

fblevins1 12-01-2011 08:25 AM

Just a note: Having a 64bit processor does not get you a 64bit operating system. I may have misread where you are actually using the 64 bit version of Win XP. If you have the X86 (32 bit) version of Win XP then you are on a 32 bit operating system and so that would lead to some of the stuff you were trying with the 64bit files.

I wonder why when you inserted the device into the USB port and the system recognized that you had a new device, it did not go into the install new hardware routing and then located the msi on the CD automatically and install the driver for you. At least then you could have bypassed the MFR auto install GUI and explored the disc to find the actual software installer for your wifi adapter.

That is one of the reasons I finally made the jump directly to Window 7 ultimate 64 bit operating system. You would be amazed at how intuitive it is when you install it at looking at your system and then putting a very effective base driver system on for you. Then in the subsequent update cycles actually getting the correct MFR drivers installed. When I do a fresh install of Win 7, it automatically finds my wireless keyboard and mouse combo and installs the MFR specific driver and software for it. The same for my Logitech HD Cam...GPU, Onboard Sound etc. I do not even need to have my Motherboard CD it does it all.

I need to go back and read more of your post because there are a couple of things I am wondering about your system and I may have missed in your comments. One being if you have a Desktop, why not just go direct from your router? I am assuming then it is out of practical range and you are wanting the wifi connector to get internet or home network access.

Getting late here, I will re-visit this tomorrow.


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