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-   -   question about bt2 moderation (https://www.neurotalk.org/community-and-forum-feedback/2775-question-bt2-moderation.html)

redjpwranglergirl 10-04-2006 07:50 PM

question about bt2 moderation
 
I have a question and maybe Kimmydawn or Doc John can help answer this for me. I'd like to say that as far as moderation goes, is it to be expected that mods will chastise the posters on a forum for what has been posted there and point out that certain things aren't allowed to be posted there as far as the tos, when a mod might have posted on a thread, the very same kind of thing that they've reminded everybody isn't allowable for them to post? I'm sorry but if this kind of thing is allowed here, I find it very hard to take anything seriously here....It's very sanctimonious to get on to people for posting something that you yourself are guilty of having done on an earlier thread on that same forum! You have GOT to be kidding me if you think I didn't see the hypocrisy in this and I'm sure I'm not the only one. Let's have the same rules apply to EVERYBODY- posters and mods alike and don't go all "uppity" by pointing out rules that you've already broken. Give me a break....

Rocking4Epilepsy 10-04-2006 07:59 PM

As moderators we all follow the same rules as members because we are just that we are members who can delete spam off the forum and try to keep our members happy.

Do you have a thread and/or mod you are referring to?
Could you please PM Kimmy with the situation so she may look into it further?

Doc and KD said from the beginning that they will get to any problem that may arise to keep this a safe happy forum.

Hope you will PM KD and explain in further what you are referring to.

Hugs

kimmydawn 10-04-2006 08:02 PM

Yes, I would appreciate a PM regarding this.

Thanks!

KD

DocJohn 10-05-2006 09:06 AM

Also, this may or may not be related to this thread, but I'll add it here just in case...

Someone asked me about some postings made *before* we had community guidelines and moderators in place. We were operating for about 4 or 5 weeks before we had either, so (a) anyone could post anything and there was nothing wrong with it and (b) moderators weren't yet chosen, so people were only posting as themselves.

So if a person goes back and looks at some historical posts, they may find things that don't fit the community guidelines.

John

bettertoser 10-05-2006 09:58 AM

To reply to redjpwranglergirl's post. I agree.

A post was made of sexual nature on the Thoracic outlet site, but it apparently was made by someone else other then the poster. One Mod posted a reply and did not say anything about the post. Another Mod that I contacted in PM did deal with it right away but after the one Mod's post was made.

The issue is that this one Mod is friends with the poster and many are wondering if this is why they said nothing? That is the issue. Also, this post had a subject that is taboo on the forum yet in another thread on Zanaflex sex, & toys are talked about.

Either the Mods do the same for all posts, or no posts. All Mods treat posters the same, friends or not.

Some people who post will never change, that's clear. The new forum started just where the old one left off. Certain ones voicing their opinion but not allowing others to voice theirs among other things.

Maybe we should have a site for Sybil like complexes since many here whether for safety reasons or other issues have many personalities.

Chemar 10-05-2006 10:04 AM

Hi
I believe the mods in question have already explained many times that they were working as a team

Although you may only have seen action by one and a post by another, they were in consultation between themselves and with the rest of the admin team that was online, as to the best course of action, especially given the nature of the situation.

Please be assured that unilateral or partial mod action is just not going to happen here. We are working as a team at all times.

Cheri

Wittesea 10-05-2006 10:12 AM

To clarify more about that particular post...

Several moderators became aware of the post at the same time, and within a span of 2-3 minutes the post was discussed, the action agreed upon, and one mod took action while a second mod replied with concern for the poster.

This particular post was so out of character, and the moderation team was concerned with the content of the post, as well as being concerned with the posters well being. That is why there were 2 actions - editing the content, and showing concern, and those actions happened at almost the same moment (within a minute).

The "last edit" time on the post in question was several minutes after the post for concern because the post was originally edited quickly to remove content, and then re-edited several minutes later to clarify (adding a "reason for editing").

I hope that helps clear up any concerns.

kimmydawn 10-05-2006 12:29 PM

Hi there.

I'd like to respond to your statement: One Mod posted a reply and did not say anything about the post. Another Mod that I contacted in PM did deal with it right away but after the one Mod's post was made. I'm sure those are the facts as far as appearance goes. Let me share a bit about what goes on during this time...from one post to the next.

One moderator did post to the thread out of concern for a member...friend or not...several moderators were concerned about the member. Then action was taken shortly after by, yes, a separate moderator.

Let me take you behind the scenes to show you the work that goes on that you don't see...

Right after the post was made, a discussion between the moderators (in that there is a team) began...immediately after...discussing concerns for the member posting and for the guidelines. After discussion, what felt was the appropriate action was taken. So, I can see that it might look "cut and dried", but actually it's not. The moderators work as a TEAM. Actions are discussed as much as they can be at any given time. This one was discussed.

So, while one might have posted a concern and the other acted, it was all being acted on and shown concern for, by the WHOLE.

Again I will state that I understand there have been going's on in other forums that can make it hard to accept things at face value. I appreciate that. I will also restate that the moderators work as a team as much as possible and this is certainly one time in which they did just that. Time and consistency, with attempting to gain understanding in both explanation and act, are going to allow this community to thrive...on both sides of this issue.

Thanks,

KD

Quote:

Originally Posted by bettertoser (Post 20502)
To reply to redjpwranglergirl's post. I agree.

A post was made of sexual nature on the Thoracic outlet site, but it apparently was made by someone else other then the poster. One Mod posted a reply and did not say anything about the post. Another Mod that I contacted in PM did deal with it right away but after the one Mod's post was made.

The issue is that this one Mod is friends with the poster and many are wondering if this is why they said nothing? That is the issue. Also, this post had a subject that is taboo on the forum yet in another thread on Zanaflex sex, & toys are talked about.

Either the Mods do the same for all posts, or no posts. All Mods treat posters the same, friends or not.

Some people who post will never change, that's clear. The new forum started just where the old one left off. Certain ones voicing their opinion but not allowing others to voice theirs among other things.

Maybe we should have a site for Sybil like complexes since many here whether for safety reasons or other issues have many personalities.


kimmydawn 10-05-2006 12:52 PM

I'd like to address the issue that was brought up regarding the discussion of sexual content on one thread, then another, but action was taken on one, but then not the other.

We had a thread which started off as one topic. The thread from there evolved into a discussion of discomfort with sex, with most participating being agreeable to that fact. As the thread evolved it did begin to get pretty detailed. However, there were no members reporting the thread, nor did there seem to be any upset regarding the evolving conversation. Almost as quickly as it began, it subsided...on its own. In this thread, though, the moderation was attempting to keep the guideline and TOU regarding obvious sexually explicit content within the guidelines based on the understanding of the same.

We then have another thread posted wherein the beginning topic was a concern for some immediately. There were reports immediately by members, as well as visible concern in the thread. Moderators discussed their concern regarding the member, and discussed potential action to take, if any. It was decided that action should be taken due to the graphic nature as well as another issue. A moderator then posted the applicable TOU to the thread.

There seems to be a concern that one conversation was allowed to remain while another was edited...why one appeared to be OK and the other not. The answer is this...members showed/related upset and concern about one thread, and moderators responded to the same.

The first thread had run its course and had no more responses, nor did any members show upset, concern, or complaint about graphic content.

The second thread was the opposite. There was immediate concern...by the members which was responded to.

Now that members are showing concern for the thread that went untouched, it should be edited and we're learning the line here, for this community, on the discussion and the sexually explicit.

Again, in investigating this on my own, I don't see any preference shown by any one moderator, or by the moderation team. I see that there was a stated concern, and it was addressed. Now that the concern has grown, it's being addressed as well.

I want to also restate that the member's experience is alot within their control in many ways. This is a good example at how the moderation team listens to the concerns of the members.

KD

kimmydawn 10-05-2006 12:59 PM

I would like to finish by saying...

I think that detail of this nature -- when it's involving another member's actions -- should be taken to PM. I'm not saying this because I think things should be hidden, or not addressed...to the contrary. I feel that those who have concerns should have answers. However, when it's about another member, it might not always feel so good for them to have issues posted about publicly. In fact, it could feel upsetting and/or hurtful.

I'm not saying that's the case in this instance. I am saying that I've seen it happen...more than a few times.

KD


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