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Rrae 09-15-2010 04:11 PM

Good Point!
 
"Hurting" has portrayed what I was thinking!
You need some sort of person (of an intimidating nature) to be WITH you, so that these people can SEE that you are MORE than just 'another patient' with a complaint.......This is BIG! It's a BIG deal. And BIG money has been spent. This is the EXACT type of stuff which contributes to our healthcare downfall and I really thinK (wish) there were more attorney-types who would step up to bat for patients in situations like this.
Maybe they ARE out there....

Mark has background in Law.....maybe he can shed further light.

But you really DO need someone advocating.
It would almost seem a bit different if this were your first implant and they were trying to figure out what needs done, but this being your THIRD.
Cripes! :eek:

hurting 09-18-2010 02:45 PM

SCS Problems
 
O.K. I am dying to hear how your appointment went with your SCS Rep.
Did you get anywhere with this person as far as help and a I am sorry for all the B.S. that I had put you through.
Or did they look at what was wrong with this 3rd unit and say well? It could be this or that and we will try this for now and wait and see if this fixes the problem or if not then you will have to drive back in when we can that a look at it at our convenient time that best works for me not you and that is just the way it is.

I hope they took care of you and made things right for you. And I hope you don"t need their services for a very long time.

pooh_ac 09-18-2010 07:31 PM

Quote:

Originally Posted by hurting (Post 696257)
O.K. I am dying to hear how your appointment went with your SCS Rep.
Did you get anywhere with this person as far as help and a I am sorry for all the B.S. that I had put you through.
Or did they look at what was wrong with this 3rd unit and say well? It could be this or that and we will try this for now and wait and see if this fixes the problem or if not then you will have to drive back in when we can that a look at it at our convenient time that best works for me not you and that is just the way it is.

I hope they took care of you and made things right for you. And I hope you don"t need their services for a very long time.

Well, the appt did not go as planned, the young lady from Medtronic and her compadre did not even ARRIVE until 10:15, (remember, she had insisted that I be there at 8). Then I after I saw them come in I had to wait yet another 15 min in the waiting room. They did the tests they wanted to run on my SCS , said "everything looks fine" called tech support, found a worn spot on the wire antennea from the charger then they all decided that this must be what the problem was. They all ignored the fact that I was getting the message on both my remote and my charger. Told me they were sending me a new piece for it "overnight by FEDEX" They were suprised when I laughed at that statement, they actually believe that FEDEX actually does what they say they will here in the middle of nowhere. Of course the new piece is not here and I will be lucky to have it by Monday night. Just another day in paradise!:mad:


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