I opened the bottom, I saw all the lights. SO THAT'S WORKING, RIGHT?

i then pressed the two black things on the sides which lift the roller. LIFT THE ROLLER??? Are they serious? Lift what??

All I could do was slide a little alcohol prep pad between the roller and what I believe to be a glass thing of some sort (the scanner??)

It's been SOOOOOO LONG, since I cleaned anything in this machine, I can't remember. At least 8 years.

I hadn't faxed anyone in years, but I hadn't had a cartridge so I couldn't get faxes. but I do remember I COULD FAX OUT.

So when I found out that other people were getting all black, I did the research on the internet and found MANY REASONS, notably, A DIRTY SCANNER.

But how on earth can one see the scanner if the thing on top of the scanner doesn't lift all the way up.

I followed instructions. Believe me, I CAN FOLLOW INSTRUCTIONS.

Not like Alan, who when he is watching tv and he presses a wrong button on the remote, starts yelling 'THE TV IS BLUE, DO SOMETHING".

that's when I want to bop him.

I wish he knew SOMETHING about fax machines.

And to make matters worse, he has something called HOTBAR on this computer that won't let me delete it. I went to add/remove programs, and it won't let me remove anything. I went to the website and they prompt me to download an uninstaller.

Why should I download anything when I'm supposed to be able to do the add/remove option?

so between Alan doing forbidden stuff on the computer, and my stupid fax macine,

WELL, I JUST PUT UP A TREMENDOUS POT OF TOMATO CABBAGE SOUP.

At least my kitchen smells GOOD!!!

lol lol

Melody