Usually they come with standard usable settings as the default and then the user can tweak other settings to customize. But it should work properly out of the box....

I'm wondering if you just got a lemon..

What if you uninstall it reboot and reinstall it?

If it is still the same after the reinstall - I'd box it back up and exchange or return it.

You might do a web search on the exact name & brand of it for reviews or comments maybe others had the same problem.

support for arc soft-
http://www.arcsoft.com/en-us/custome...asp?id=SUPPORT

they also have lots of free trial downloads or maybe you need to get a patch or updated driver...


From what I see arcsoft only has software.
Does the webcam or packaging say Creative on it?
I think we had a creative webcam that used arcsoft software..

creative cams- you can click the pic for more info -
http://support.creative.com/Products...aspx?catid=218

OKAY!!!! It's not the lemon. I'M THE LEMON. i don't know what I'm doing.

This is a GIGAWARE 1.3 Megapixel Webcam with Mic.

I was going into the wrong icon app. I HAD clicked on WebCam companion 2, which is the one that makes you do capturing and videos. The other thing is EDITING. I don't need that right now. I just want to make videos.

So what did Melody do? melody clicked on the icon Webcam Companion 2. I saw myself staring back at me. I said "aha, this is how I make a video".

I clicked on "record video". The Screen went Blank.

I then saw the word Resoloution and I clicked on that option and boy, there were choices. From 160 X 120 SQVGA, to much higher. I fooled around with various resolutions to finally hit on 320x240 (QVGA)..

it recorded. Some were little boxes on the screen, (and I still have no idea how this will show onyoutube), but I'm getting there.

So I made 3 videos using 3 different resolutions. The minute I went up higher, like to 640, etc, I got all choppy, so my video card doesn't like this setting. I do much better with 320 x 240 QVGA, or 160 x 120 SQVGA (but this presented as a little box on the screen) The better image (they are all crystal clear by the way with perfect sound), well the right one is the 320x240.

Now that I made the video, I want to upload it to youtube. How the heck do I do this. I have the thing up on the screen, I click up top where it says "file", and usually it allows me to save it as SOMETHING , in my My Videos folder, or somewhere on my computer. But when I click on File, my only option is 'Album", or disconnect, or whatever. So if I go to youtube, and I click on the upload option, WHERE DO I FIND THIS VIDEO?

So, once again, the camera is a GIGAWARE Webcam with Mic

Between you and me, I should have stuck with the Logitech. It was grainy, BUT AT LEAST IT WASN'T COMPLICATED.

but I CAN learn, and I WILL learn.

lol Melody

Jo.

I finally found out how to make a video. I changed the resolution to 160 x 120 and it played back just fine. I figured out how to upload to youtube (and don't ask me how I did it because I'll never remember), but have a good laugh.
Take a look.

I'm still on fast forward.

http://www.youtube.com/watch?v=WAVMuotMXm8

here's some reviews and they have some tips included in the comments -
http://www.buzzillions.com/reviews/g...camera-reviews

http://www.google.com/search?hl=en&c...N&tab=iw&tbo=0


I think I'd just return or exchange it.. or have the store set it up and see if it works the same way for them...
something isn't right.

did you uninstall it and just use the default settings ?

Can't return it. It's been too long. Why would un-installing and re-installing it make it work differently?

I mean, do you really think that might work?

I'll give it a try tomorow. Got to go make dinner.

Thank you very much

melody

how long have you had it??
it should be under some sort of warranty even if the store won't do anything.
It could be defective, it should work decently right out of the box.

a couple of the reviews on that one link said they had to reinstall it quite often because it would stop working..
It's worth a try.

Or if you know anyone else with a computer maybe ask to try it on theirs to see if it uploads in fast forward too, then you would know it is the cam, and not anything you changed.

I bought it in November, so they won't take it back. I will do the un-install and re-install just to see if it works.

And the people I know with a computer (well, they only do emails), because they are ALL afraid of viruses). so they won't let anyone near their computers, nor will they download anything or try anything new.

The guy downstairs is over 80 and he does everything but it's in Italian, and I don't feel like talking in another language for 2 hours. Makes my head hurt. lol lol

And all the young people I know look at a person over the age of 40 and think we are dinosaurs. I actually had my friend's 30 year old grandaughter look at me and say "you are on youtube, YOU know HOW TO USE A COMPUTER?" I told her "I was doing computers before you were born".

You think I'm going to ask any of THEM to take the cd and use it on their computer? They won't give anyone the time of day.

So it's all up to me. I shall persevere and do what you suggest.

And if all else fails, I will simply re-connect my old RELIABLE Logitech.

Might be GRAINY, BUT IT DIDN'T GIVE ME A HEADACHE.

lol

Thanks toots!

melody

P.S. I often think what I might be if I were 20 years old today. I would be SO COMPUTER LITERATE IT'S NOT EVEN FUNNY. Thank goodness, I still have the capacity to learn stuff. it's important to me. I don't want to get senile as I get older. I practice juggling, I practice this and that on the computer. I take trivia challenges, etc.

Got to stay mentally aware. God, imagine me saying this??. I feel like I'm 90

lol

Well!!!! I'M GETTER BETTER AT THIS. Take a look, and have a good laugh.

http://www.youtube.com/watch?v=nN_k64h1cvE

It seems you can view the video, and my audio is just fine, ONLY IT DOESN'T SYNC UP.

More to learn.

lol

Mel

it's almost there.
It does have much a better picture & color than the old one.