When we have to reboot the modem, we disconnect its power source.

Is it windy there?

No, not today, but I've been having this problem for almost 2 weeks.

And two weeks ago WE HAD WIND, oh my goodness.

Melody

uggh - maybe you can suggest he check outside first??? before coming in.
but I suppose they have a certain protocol to follow and most likely they want to check all inside connections first.

wind/rain could have forced water into a worn or loose exterior connection.
I hope the new modem isn't faulty already. but since you had problems with the old too makes me think the cable /connections are at fault.

We have Verizon and the Green light on our DSL Modem is always blinking.

Knock on wood... we haven't had any problems for quite a while.

This stupid thing is driving me crazy.

Oh, I should mention that the telephone dsl line (for 5 years now) was not plugged directly into the modem. I have this really good surge surpressor with two phone jacks and I was told that it would ground everything in case of a lightening strike, so (up until tonight), the dsl phone line had been plugged into the surge suppressor, and I had another phone line coming out of the sure suppressor and THAT ONE was plugged into the modem.

Never changed this. But!!!! the day I got the new modem, I thought it would be okay to just unplug the electrical connection from the back of the old modem, and simply plug it into the back of the new modem.

I blew everything out. Tripped the surge suppressor, all things went dead.

I then unplugged everything, went down into the basement, re-set the circuit breakers, came back upstairs, and re-plugged everything fine.

Worked good for two days, then everything started blinking.

So today (even though I know the man is coming tomorrow), I replaced all telephone lines, and connections, and five minutes ago I looked at the surge suppressor and said "What if it's the surge suppressor that is doing this? (I HAVE NO IDEA) but I said 'what the heck"

So I simply took out the dsl line from the surge suppressor and plugged it into the dsl outlet in my modem.

Took out the other phone line from the surge suppressor and put it in the drawer.

I then turned the modem back on.

Working fine (but then it usually does for 15 minutes).

It's obviously connected correctly right?

I'm going to shoot this thing.

lol

Melody

Your light is always blinking?? See, this is why I get confused. Everyone has told me I should be seeing a steady green light (which is what I have seen for 5 years).

And the guy is not coming in my house first. He initially goes up a pole and checks out the Central Office (which is a little box on top of a pole), and he checks all the lines, and if he doesn't find anything, THEN he comes into my house.

Hate this, but have no choice.

It's hard to be paranoid but I don't like strangers.

Oh well. It is what it is.

Let's just hope this stupid green light doesn't go all nutty on me again.

Melody
P.S. And why did the internet light keep going off and stay red.

Only when I rebooted it (up until today, this was happening), only when I rebooted the modem, then the red internet light went green AND THEN EVERYTHING WAS FINE.

Bloooey!!
lol
Mel

I can't help you much on the modem /blinking lights - ours is in the other room and hidden behind stuff on the shelf , so I can't even see any of the lights.

Of course if it stopped us from getting online then I would dig it out and check everything..

did you see the modem light chart on Verizon website? not sure if you have the Westell or not , but you can find the right one to check it if this isn't yours.
http://www22.verizon.com/residential...sone/88092.htm

Hi.

I'll check on that link you provided. I have a Westell 6100.

And guess what? Last night after I changed all the phone wires, I took a look at the dsl phone line, I traced it back to the wall jack and I saw a piece of the wire that was all frayed. I said wow. But since Alan was having no problems last night, I went to bed.

This morning, I turned on Computer. Steady green light.

I then walked into the other room, went over the part of the wire that was frayed, picked it up, looked at it, went back over to the modem and guess what? IT WAS BLINKING. So, in my mind, my picking up the dsl line and handling the frayed part, made it blink. So what did that tell me? REPLACE THE DSL phone wire.

The dsl phone wire was a VERY LONG WIRE that went from one room to another, it was too long, so we had to pick up all the slack and it was nice and neat behind some piece of furniture.

So I got two other brand new phone wires, connected them together with a little conning thing that I already had, and VOILA, I had a brand new (much shorter dsl phone wire).

So a few minutes ago, (and the modem was blinking like crazy), I unplugged the one that was frayed, gathered it up, put it away and plugged in the brand new one that I just made.

No more blinking, and I'm not writing this post.

So whether or not I fixed my problem, I have no idea. The man will check outside later, and possibly come in and check all my connections.

To me, this is no coincidence. I pick up a frayed wire and my modem starts blinking??

We shall see. For now I'm on the internet.

lol

Melody

If it is going red you definitely have a signal problem. That would be the line coming into the modem... my guess the one coming into the house. At the very least it's the one going into the modem.. there is an interuption in the signal.

It could very well be the surge protector. If your phone or electrical lines are experiencing surges then it is causing little "blinks" therefore the surge protector is constantly resetting... that would cause your modem to constantly reset.

If the green is blinking it's the DSL working. Ours has always blinked!! We run 3 computers off of one modem. I can tell when Dad is on his computer.. the light blinks faster.

I understand about not wanting strangers in your house!!! I'm the same way... we had to have the cable company in several weeks ago... all of the lines enter the house in my room... I hated that!!!

I wish you the best and hope they can figure it out without entering your house!!

Abbie

Our modem does not blink unless there are problems.

When you power up from a cold start, all the green lights blink a little as they come back. The last light blinks green when connecting to something on the net. It turns red when connection is lost. It blinks briefly when Hubby is connecting to something upstairs, and it blinks when I hit submit here, or search things. If either of us is just reading...the last light is not on at all.

There must be different types.

When our router was dying, the red light came on all the time and I stalled on the net. Sometimes it would recover and sometimes not.