I have sbcglobal dial up...
I keep getting disconnected for no reason I see...
I have contacted them and they told me its my puter and to put the disk in and so a reformat...

OK...The disk I have is from 2001 and it wont do anything its saying the windows on the puter are more updated than the CD.

I have XP and need to know...
How can I get an update CD to reformat for free? I don't feel I should have to buy one seeing I have already paid for it.

My puter did not come with anything about restore except it tells me its built in...
I have tried my system restore and it won't work it says It can't opn due to a file not being found. (framedyn.dll)

Any help would be appreciated it is a pain in the butt having to reboot about every 30 minutes.

thanks

hugs

can you look at your dial up and modem connection settings to see if it is set to reconnect automatically?

or if IE the connection settings are there too.

I know when I had dial up there was a area where we could set it to redial automatically and hold the connection longer to avoid time outs?
places to look-
control panel = modem - network- dial up - connections

I have reinstalled xp or I think is a setting to fix- for missing files ect- maybe that is all you need to do.
If you do reinstall- then just click for all the updates since then

that's how I did it just a couple months ago.

but try to check all the settings first.
or you might be able to just search the XP CD for that missing file??

We had Earthlink for about 2 yrs. Lately is has been horrible. It dropped us, stalled, was just terrible. So we discontinued it and got DSL.

Our city had a free dial-up linked to our library, and it died this summer.
We received a letter saying the equipment being used was antequated, and
wireless is being substituted before 2007. They turned off the dial-up in August.

It just might be that ANY dialup is not going to be very reliable anymore. That is the impression I got concerning us.

jen, did they not offer to send you a free disc? do they have downloads for customer updates on their website?

i tried the sbc dsl. fried a new computer. they didn't disclose to me that there was/is an incompatabilty problems with some sony pc's. and they knew i had a brand new sony.

i'm on dial up too.

http://support.microsoft.com/kb/319114
"Application Has Failed to Start Because Framedyn.dll Was Not Found" Error Message When You Open the System Properties Dialog Box

You can download framedyn.dll here or in above link. Above link is complicated but worth reading it all to figure out what's going on.
http://www.dll-files.com/dllindex/dl...shtml?framedyn

I'd try downloading the framedyn.dll to see if that'll allow you to do your quick restore. Let us know what's happening.

Just had another thought. I had problems ages ago and wanted to do a full restore. Turned out that my XP didn't come with any backup discs, I had to make them myself, which wasn't a good thing to find out when it was too late and I'd not made the backups myself. I forget what I ended up doing in the end. Hopefully once you download that dll the quick restore will work just fine. If you need any help going through the steps for that just let us know. I've done it as recently as last week LOL eeeeek

Downloaded it and it says still not found...
Contacted microsoft today and they said they can not send me a CD because it was already installed on puter when I bought it.

She claimed for a price they may help me..

I ended with no wonder Bill Gates is a rich man he charges for chit he shouldn't...lol

OK....
I have a HUGE pan of BROWNIES to anyone who can help me

OK. what a pain.

I'll see if I can find anything more about it online.

I just went to Start/run/framedyn.dll on my own computer and got to information about what it is.

http://shell.windows.com/fileassoc/0...ir.asp?Ext=dll

[it's set to UK not US for me. For you will be different]

http://filext.com/detaillist.php?extdetail=dll

I'm just looking in there now.

Thanks Lara,

When I do start/run/ it says windows can not find...grrrrrrrr
this is a pain....

I still think my son did something to my puter....