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Old 02-16-2010, 04:10 PM #11
fondulady fondulady is offline
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Join Date: Feb 2010
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fondulady fondulady is offline
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Join Date: Feb 2010
Posts: 1
10 yr Member
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Quote:
Originally Posted by MelodyL View Post
Oh brother, what have I done to myself THIS time??

lol

I do NOT use Outlook Express.

I use Verizon webmail. I have never had problem.

And I create folders and I move the emails I want to save...well I move them to the folders I have created.

For example, I have a folder marked AUNT SALLY, and I save any emails that she has sent me.

Well, I have created about 7 folders (to store my ebay and paypal stuff).

I figured that someday I would need to retrieve an email from one of my folders.

The trouble is HOW DO YOU OPEN UP THE FOLDERS.??

I have clicked on them, (I get a message "rename this folder". I don't want to rename any folder, I want to open up the folder and retrieve my emails.

There is also an X next to my folders and when I put my mouse over the X, it prompted me to "EMPTY" the folder.

I don't want to empty anything.

I WANT TO OPEN UP MY FOLDER.

If any of you have Verizon Webmail, and you have folders, how on earth do you retrieve the emails from them?

Thanks much

Melody

Hi Melodyl: I just happened to see your post and was amazed I had the same problem as you. I used verizon Live Chat to have this matter resolved and the tech was extremely useful and was given permission to take control of my computer. The little black down arrow next to My Folders put the sent messages under it and you have to click on the icon next to My folders. If I'm not mistaken, I think he said he would sent me an email and I will inform you of it. Good Luck!

"I shall pass through this world but once therefore any good that I can do, let me do it now for I will not pass this way again"
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