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06-05-2007, 11:05 PM
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Wise Elder
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For every one of our appointments, there has always been a staff member phoning us one or two days before, saying on my answering machine "This is Michelle, from Dr. ?? office. We are just reminding Alan that he has a 12:15 appointment on the 10th".
We get this all the time, but then again, we have lots of appointments. But we never got an automated one. That's a new thing as far as I'm concerned. Mel
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