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Old 09-21-2011, 04:57 PM #1
Flutterball Flutterball is offline
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Default Was approved check sent back!

Hi let me introduce myself first in order to be proper and all. A reader for a little while but a new user here. My name is Flutterball and i am happy to be here with ya'll. Seems like a good place with a friendly cast of supportive people, those who understand others lot in life and aren't condeming of their problems. That is why I finally registered and am posting. I was apprived for disabilty over a month ago and got my awards letter telling me I would receive my paper check around Sept. 17th but alas it didn't come and on the 21st I called SSI and was told my check was sent back to the treasury dept because it was undeliverable! Well my address was correctly given and I receive every friggin bill on time without a hitch. I setup direct deposit after I got my awards letter so my check should go in next month as planned. My back check is now I'm told being investigated by the td. as to why it was undeliverable and it could take up to 10 days to complete that then I'm guessing then to resend my check. My proposed solution to ssi was to just put the money into my bank account and all would be good again in Whoville no need for any investigation. I am in contact with the local post office and will voice my dismay on my end believe me. But it apparently it can't be done in this most effecient low cost way. So I have bills like all of you waiting to be paid and I just wanted to share my story with ya'll as a lesson learned. Get direct deposit started on your application phase, even if you don't believe you will win. Ya'll all have yourselves a nice evening.
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Dmom3005 (09-26-2011)
Old 09-21-2011, 06:46 PM #2
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eva5667faliure eva5667faliure is offline
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hi
why am i not surprised. heaven forbid something that important should go smoothly. i was finally approved ssd after 7 or 8 months, mistake on their part. you will have no choice but to having on. make sure all information and ALL questions answered.

sorry to hear that
what a PAIN! can't lol it is ones life
it's just a matter of time, THEY are certainly not interested if you have obligations we all must meet just to survive.
Tomorrow is another day closer.
take care
eva
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Old 09-21-2011, 10:19 PM #3
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Originally Posted by Flutterball View Post
Hi let me introduce myself first in order to be proper and all. A reader for a little while but a new user here. My name is Flutterball and i am happy to be here with ya'll. Seems like a good place with a friendly cast of supportive people, those who understand others lot in life and aren't condeming of their problems. That is why I finally registered and am posting. I was apprived for disabilty over a month ago and got my awards letter telling me I would receive my paper check around Sept. 17th but alas it didn't come and on the 21st I called SSI and was told my check was sent back to the treasury dept because it was undeliverable! Well my address was correctly given and I receive every friggin bill on time without a hitch. I setup direct deposit after I got my awards letter so my check should go in next month as planned. My back check is now I'm told being investigated by the td. as to why it was undeliverable and it could take up to 10 days to complete that then I'm guessing then to resend my check. My proposed solution to ssi was to just put the money into my bank account and all would be good again in Whoville no need for any investigation. I am in contact with the local post office and will voice my dismay on my end believe me. But it apparently it can't be done in this most effecient low cost way. So I have bills like all of you waiting to be paid and I just wanted to share my story with ya'll as a lesson learned. Get direct deposit started on your application phase, even if you don't believe you will win. Ya'll all have yourselves a nice evening.
Direct Deposit eliminates complications as you've said. Sorry you had a problem. Call your creditors and explain the situation, they'll likely be willing to work with you.
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Old 09-22-2011, 04:22 PM #4
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Direct Deposit eliminates complications as you've said. Sorry you had a problem. Call your creditors and explain the situation, they'll likely be willing to work with you.
Today I called ssid and talked to two competent agents who were respectful and very helpful. It appears that my direct deposit actually did start and a paper check was never issued as I was told yesterday. I have a prepaid Greendot account as my direct deposit, and Greendot doesn't do a good job of letting you know limits on direct deposits when you set it up with them. Seems like their is a federal law of a $10,000 deposit limit on prepaid cards I set this up the very day that I got the awards letter thinking that a paper check was already in route via usps. But it wasn't as they tried two times to direct deposit and it was rejected. I never meant for the backpay to be a direct deposit! They couldn't send me a paper check without me first cancelling my direct deposit, but Denise sent a note to the treasury dept to make that happen without cancelling my direct deposit. What I learned is if the person you talk to at ssdi seems confused or lost hang up and call again as you will talk to someone else who may be very astute and ahead of the curve. My check should be here next week. Cheers!
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Old 09-22-2011, 05:19 PM #5
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Originally Posted by Flutterball View Post
Today I called ssid and talked to two competent agents who were respectful and very helpful. It appears that my direct deposit actually did start and a paper check was never issued as I was told yesterday. I have a prepaid Greendot account as my direct deposit, and Greendot doesn't do a good job of letting you know limits on direct deposits when you set it up with them. Seems like their is a federal law of a $10,000 deposit limit on prepaid cards I set this up the very day that I got the awards letter thinking that a paper check was already in route via usps. But it wasn't as they tried two times to direct deposit and it was rejected. I never meant for the backpay to be a direct deposit! They couldn't send me a paper check without me first cancelling my direct deposit, but Denise sent a note to the treasury dept to make that happen without cancelling my direct deposit. What I learned is if the person you talk to at ssdi seems confused or lost hang up and call again as you will talk to someone else who may be very astute and ahead of the curve. My check should be here next week. Cheers!
Yikes to the underlined quote above!

Utilizing the national 800# for anything of importance is generally not reliable. Someone sounding competent over the phone doesn't always translate into them following through. Walking this info in to your local office is always advised!!! If you are able to update it online and can print a record of it, that should be reliable as well.

BUT, it's best to provide account information for direct deposit at the time of your application! This is the fastest, most secure, least complicated way.

Anyone providing direct deposit account info should know that it is for monthly checks and backpay. And using a regular savings or checking account is a better option as a consumer IMHO. If you have an issue comingling funds, you can often open a new account with very little money at a credit union or small, local bank. (I have an extra account that I opened to have a backup savings account that only required $25 to sign up.)

Opening a new savings account without a debit card is usually the easiest route for people who have previously had an account closed by a bank.
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Old 09-22-2011, 06:16 PM #6
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Originally Posted by Flutterball View Post
Today I called ssid and talked to two competent agents who were respectful and very helpful. It appears that my direct deposit actually did start and a paper check was never issued as I was told yesterday. I have a prepaid Greendot account as my direct deposit, and Greendot doesn't do a good job of letting you know limits on direct deposits when you set it up with them. Seems like their is a federal law of a $10,000 deposit limit on prepaid cards I set this up the very day that I got the awards letter thinking that a paper check was already in route via usps. But it wasn't as they tried two times to direct deposit and it was rejected. I never meant for the backpay to be a direct deposit! They couldn't send me a paper check without me first cancelling my direct deposit, but Denise sent a note to the treasury dept to make that happen without cancelling my direct deposit. What I learned is if the person you talk to at ssdi seems confused or lost hang up and call again as you will talk to someone else who may be very astute and ahead of the curve. My check should be here next week. Cheers!
I have had very good experiences with both the local office and the 800#. Information provided has been accurate and helpful.
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Old 09-22-2011, 08:30 PM #7
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I have had very good experiences with both the local office and the 800#. Information provided has been accurate and helpful.
I'm glad you had good experiences with the 800#.

BUT, it is only that, your experience. And your experience goes against what experts in the field advise.

http://ultimatedisabilityguide.blogs...-security.html
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Old 09-22-2011, 09:49 PM #8
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I'm glad you had good experiences with the 800#.

BUT, it is only that, your experience. And your experience goes against what experts in the field advise.

http://ultimatedisabilityguide.blogs...-security.html
The "experts" you are referring to are attorneys whose bread an butter is based on such "advice". The truth is, that lots of us are prevailing without attorneys.
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Old 09-22-2011, 11:24 PM #9
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The "experts" you are referring to are attorneys whose bread an butter is based on such "advice". The truth is, that lots of us are prevailing without attorneys.
I'm really confused by your logic here. Why would an attorney be biased against the national 800#? How in the world would it serve him to direct pro se applicants to their local office over the national 800#?

A supervisor at my local office explained to me that the local office has greater access to applicant/beneficiary records then they do at the national 800#. The local agents also receive more in depth training. They're calls are not clocked. You can actually reach them again if they make an error, making them much more accountable. All these things, and I'm sure I'm leaving others out as well, make service at the local office much more reliable.

And when you walk something in, you can get it date stamped. A papertrail when dealing with a government agency is always a good thing.

If being cautious saves even a small percentage of applicants/beneficiaries from a delay or loss of benefits, is that not worthwhile? Everything sailed along smoothly for you. GREAT. But if your bad advice causes someone a two month long delay in getting their backpay, and they're evicted in the meantime...
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Old 09-23-2011, 10:34 AM #10
Mz Migraine Mz Migraine is offline
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I have a prepaid Greendot account as my direct deposit,
It would seem to me that if you are going to receive a check once a month (possibly for a lifetime), you would get a checking or saving account for direct deposits. Perferably at a bank that has "no minimum" amount fees and free checking.
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