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Trying to deal with bill people on the phone. Someone was nice today.

 
 
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Old 12-04-2009, 08:43 AM #1
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Thumbs up Trying to deal with bill people on the phone. Someone was nice today.
Hi,
Today some one was nice to me on the phone!

It was a complicated cable bill made more complicated by a few jerks I have tried to deal over the past two week.
This morning I tried again and got someone to help me.

After she handled the situation, I called her supervisor and left a message with my phone number saying how the costumer service rep was so nice and helpful and wonderful.

So one good thing happened today so far.

M.
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Old 12-04-2009, 10:43 AM #2
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It is rare to have a customer service rep who is efficient as well as pleasent.
And with the message you left with the supervisor you will have made another person very happy.
That was kind and thoughtful of you.
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I started to write so I could keep a track on my thoughts. This particular Lupus flare has turned my life on its head. Although I am pretty content with this enforced solitude, I have a constant dialogue going on within myself. So I thought I'd write it all down.


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I hope you enjoy reading it when you can.
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Old 12-04-2009, 01:58 PM #3
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Hey !!! that's superb Mari !
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Old 12-04-2009, 06:44 PM #4
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I agree its always great to get some good help. I'm glad you had such
help today. And I'm also glad you called the supervisor.

Donna
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