[DiMarie]

Today I opened my office mail before I am off to Phila and found the following message. Just what I needed. But it is still a killer driving.

"Carlos writes:
Hello Dianne,

I met with Manny on Monday, and I wanted to relay a part of the conversation that was about you. I was happy to tell him about how well you have been doing. Not only have you maintained a strong effort to get to difficult regions & locations, you have shown an improvement that is truly unmatched this year by other staff: your persistence in developing on PD (property dmg) claims has been a pleasure to observe. We hope you will keep up the improvement, and I thank you for the effort you have put forth thus far.

Sincerely,

Carlos"

"Manny writes:
Excellent Dianne...thank you...Carlos' compliments dont come easy.....I appreciate your coming through for us.

Accounting : $15.00 claims manager's bonus

Lyndee, take note."

"Dianne has been doing well and a compliment from Carlos is a great compliment.

Lyndee"