what it is like on the OTHER side of the counter!

The anxiety there is at least 10 times what you experience. I know, because I couldn't take it anymore.

The job is impossible. And the good people who care get burned out, abused, robbed (yes criminals), ignored and insulted by management, insensitive greedy insurance companies, and every single patient with a unique lengthy problem with no time to solve them.
Being forced to give people drugs that may be harming more than helping in some cases. No breaks, no help, no lunch, 14 hr days standing...too many patients, not enough help and horrific working conditions. It is very difficult to call in sick so we go in feeling horrible, with fevers, throwing up, you name it.

Yes, people complain all the time... endlessly!

The caring people LEAVE this work. And then YOU are left with the insensitive, hardnosed type in the end. This is 40+yrs talking here!