In general.... laptops are not long lived computers. IMO. Hubby's
HPs from work average 2-3 yrs and then are replaced.

We've had problems with both the older Dell (harddrive failure) and the newer Win 7 that somehow got a devastating virus.

My old Dell tower is plugging along ...I think it is 8 yrs old now.
It does have a new harddrive--son replaced the old one because he didn't trust it --said it was making a funny noise--(dells have poor harddrives)...so now it is a seagate big one. We've also added RAM to it over the years.
Knock on wood....

I suppose a lot depends on how they are used and if they get carried around a lot.
My old Gateway is a factory refurbished one and it is a 2004 I think.

Thanks to all.

I'm still working on it.

I will figure out what to do.

Donna

Well I found the original box.

And it still has the price tag and the walmart tag showing I bought
it there.

You know the little blue tag they use when you have to leave
other than front registers.

Anyway, still no sign of original receipt. But i think I'll try
taking it and seeing if they can look it up.

With the box and things. I will keep you updated.

I can only be told they can't.

Donna

Well I took the computer to a shop.

Its the harddrive.

I am having it fixed. Because it will have antivirus.
And a 2 year warranty. And it cost me under 250.00.

I decided it was cheaper than buying a new one and starting
over. And I can let Derrick help me with the bill.

Donna

Went and got the Toshiba today.

Its working very good. We will see it might turn out better
than when new. Its kind of like a new one now anyway.

Thanks for trying to help.

Donna