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Old 10-26-2011, 10:23 AM #1
Flutterball Flutterball is offline
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Join Date: Sep 2011
Posts: 4
10 yr Member
Flutterball Flutterball is offline
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Join Date: Sep 2011
Posts: 4
10 yr Member
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Originally Posted by Flutterball View Post
Hi let me introduce myself first in order to be proper and all. A reader for a little while but a new user here. My name is Flutterball and i am happy to be here with ya'll. Seems like a good place with a friendly cast of supportive people, those who understand others lot in life and aren't condeming of their problems. That is why I finally registered and am posting. I was apprived for disabilty over a month ago and got my awards letter telling me I would receive my paper check around Sept. 17th but alas it didn't come and on the 21st I called SSI and was told my check was sent back to the treasury dept because it was undeliverable! Well my address was correctly given and I receive every friggin bill on time without a hitch. I setup direct deposit after I got my awards letter so my check should go in next month as planned. My back check is now I'm told being investigated by the td. as to why it was undeliverable and it could take up to 10 days to complete that then I'm guessing then to resend my check. My proposed solution to ssi was to just put the money into my bank account and all would be good again in Whoville no need for any investigation. I am in contact with the local post office and will voice my dismay on my end believe me. But it apparently it can't be done in this most effecient low cost way. So I have bills like all of you waiting to be paid and I just wanted to share my story with ya'll as a lesson learned. Get direct deposit started on your application phase, even if you don't believe you will win. Ya'll all have yourselves a nice evening.
I am the OP and I must say my ordeal with getting my retroactive backpay is still ongoing and not resolved after almost 20 calls to the 800 number and my local office. First of all it was I who discovered why the "check" was returned to the processing center to begin with. I've thought I had this resolved many times thus far but it just never ends, I did open a traditional local checking account here and made sure they got the routing and transit numbers correctly entered on their end (as you do) I have been schooled in the ways of this agency. I have talked to people whom I have wondered how in the world thay ever got a job with our federal government to begin with, told multiple wait times, tried different remedies and have had a few very friendly astute, smart and articulate agents who could not right the ship on my behalf. While others have talked down to me and told me I call too much and it's slowing my case down. The new direct deposit has been in place for over two weeks with the new bank and all they have to do is release the money but that seems to be a problem. I get different information or lack of every time I call. Yes, a supervisor has taken my call and it got nowhere either and I've been reminded that they are just an information service. This is very much insanity and ongoing....
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Old 10-26-2011, 10:58 AM #2
LIT LOVE LIT LOVE is offline
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Join Date: Mar 2010
Posts: 2,304
15 yr Member
LIT LOVE LIT LOVE is offline
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Join Date: Mar 2010
Posts: 2,304
15 yr Member
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Flutterball, anything the slightest bit complicated is difficult for most at the 800#. Sorry you're having such trouble. Was the Supervisor at the local office? They can help expedite things, but it seems they can choose to ignore you if they want to...calling everyday can annoy the local office, and they can attempt to punish you for perceived bad behavior, IMO. If you know someone that seems to always get there way, bring them along to advocate for you, and go into your local office.

Next step beyond that is to ask for help from a US Congressman or Senator. Fixing a screwup takes much longer (in many cases) even though it would seem logical that these issues would be expedited.

For also those in the application stage, please provide SS this info asap. Even at the time of application isn't too soon!
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