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Community Support Team
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What is clear is that apparently the community's technical needs were dependent upon one person, which is never a good thing if that person isn't as available as he or she once was. (I know this from personal experience, as I've been down that road myself.)
It's also a matter of priorities, as well as the technical complexity of how the forums were setup. It's easy (it took about an hour to setup these forums) to setup forums for a small group (10,000 or less members). But when you hit numbers like 50,000+ members, well, you definitely have to plan for additional technical resources (2 well-configured, hardy servers at about $300/month total would easily handle that). We have 1/5th the size of the community but have never been down for more than a day in 7 years. I am happy to lend a hand (or technical hand, if need be) to help in any way possible in getting BT back up and running. JL knows me and my background, and he knows where/how to reach me if needs anything (he lives down the road from me!). DocJohn |
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